For years, I watched Cisco Reside classes with admiration — every one sparking the identical thought in my thoughts: “At some point, I wish to be up there, too.” I utilized to talk at Cisco Reside 12 months after 12 months, refining concepts, evolving with expertise traits, and studying from every “thanks, however not this time” e-mail, every one a small sting of disappointment, but additionally motivation to maintain pushing ahead. 
In 2025, that dream lastly grew to become a actuality.
My session, targeted on chatbots and digital assistants in Cisco Contact Centres, was accepted for Cisco Reside EMEA 2025 — and to my absolute astonishment, it offered out, with a ready checklist of attendees desperate to dive into the subject.
The Good Timing
Cisco Reside isn’t simply an occasion — it’s a worldwide stage the place expertise leaders and innovators share concepts that form the longer term. For me, being accepted as a speaker wasn’t simply an achievement, it was the conclusion of a dream years within the making. To lastly stand on that stage felt like stepping right into a second I had envisioned for therefore lengthy.
The timing couldn’t have been extra excellent. Cisco had simply launched the Webex AI Agent, a complicated digital assistant designed to revolutionize buyer assist, and I had the unbelievable alternative to faucet into the joy over this launch with my discuss, giving real-world context to a cutting-edge resolution.
I shared how AI-powered digital assistants are remodeling the best way we take into consideration buyer experiences — automating repetitive duties, bettering decision instances, and letting people deal with advanced, high-value interactions. However what really amazed me was how the viewers related with the subject. Folks didn’t simply fill the seats — they had been engaged, sparking conversations and asking questions that prolonged past the session itself.
Extra Than Only a Discuss 
The expertise didn’t finish when the session did. Being accepted as a Cisco Reside speaker — after so many tries — has not solely been a profession milestone however a profession catalyst. It’s positioned me unexpectedly as a Topic Matter Professional in Contact Centre AI, opening doorways to conversations, collaborations, and new alternatives that weren’t even on my radar earlier than.
However most significantly, it jogged my memory that persistence pays off, particularly once you’re supported by an organization like Cisco.
Why Cisco Makes This Attainable
Cisco isn’t only a tech firm — it’s a spot that believes within the individuals behind the concepts. I’m extremely grateful to work in an surroundings that empowers staff to develop, converse up, and take the stage (actually). Being given the platform to share one thing I’m keen about — and seeing that zeal resonate with others — is a second I’ll carry ahead with delight.
What’s distinctive about Cisco is the way it encourages us to dream huge and offers the instruments to make these desires a actuality. To anybody with huge profession desires: preserve going. Your voice issues, your concepts matter, and at Cisco, they’ll all the time have a spot to shine.
Mine did — and it’s just the start.
Are you able to discover a place the place you may shine? Uncover a profession alternative now!
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