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Wednesday, November 5, 2025

Be taught to Troubleshoot Like a Professional on Cisco U.


ROUTE. SWITCH. TSHOOT.

You would possibly recall that again in 2010, the highly regarded CCNP Routing & Switching certification included these three exams. Quick ahead to in the present day, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering just a few multiple-choice questions, you had been offered with a collection of bother tickets and needed to decide what was damaged in a fancy community, the place the difficulty was positioned, which expertise wanted to be fastened, and which instructions to deploy to resolve the difficulty. This was correct troubleshooting, and the examination truly examined your information of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that will help you put together.

I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but in addition at an area Networking Academy. My NetAcad college students loved the problem of fixing these advanced community points as they consolidated their routing and switching expertise.

In 2020, Cisco Studying & Certifications retired the outdated CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Curiously, the present ENARSI examination subjects embrace a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the substitute for ROUTE because it covers superior routing subjects.

Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.

Once I joined Cisco in 2021, I proposed a Cisco Reside session based mostly on my TSHOOT educating expertise. I designed a fancy IPv4 and IPv6 community and created 27 bother tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so in style that over the previous three years I’ve offered it 9 occasions at Cisco Reside occasions, with a tenth and eleventh developing at Cisco Reside Amsterdam in February 2025.

You may be questioning “Patrick, why are you telling me all this?”

Nicely, I’ve bought some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it obtainable on Cisco U. for All Entry subscribers!

The brand new studying path known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and consists of two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to greatest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve bother tickets logged by your colleagues at fictitious corporations.

The case research seem like this:

On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers inform you that every little thing labored tremendous on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:

  • Kimberly, the consumer on PC1, can not entry knowledge on the server at 172.16.200.10.
  • Andrew, the consumer on PC2, can not entry the Web. Andrew is attempting to entry the general public server at 209.165.200.2.
  • Carol, the consumer on PC3, can not use SSH to hook up with the server at 172.16.200.10.
  • Jack, the consumer on PC4, says he needs to entry the Web by way of IPv6. Jack provides that as a result of Andrew has entry, so ought to he.

Every case examine revolves round a unique community infrastructure and can take a look at your information of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.

The labs for ENTSH are totally virtualized and spin up inside three minutes, permitting you to shortly get began along with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs make it easier to perceive the best way to greatest resolve the problems customers report.

For those who’re eager about seeing a demo of ENTSH, try the Snack Minute we are going to launch February 18, 2025, wherein I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path appears like.

For those who’re planning on attending Cisco Reside in Amsterdam or San Diego, you’ll be able to register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of bother tickets you’ll be able to repair in 4 hours!

Try the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and study to troubleshoot like a professional!

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